Clear policies for hassle-free bookings and guaranteed peace of mind.

Cancellation and refund

Trusted by High-Profile Travellers

Trusted by High-Profile Travellers

24/7 Concierge

24/7 Concierge

Last‑Minute Confirmations

Last‑Minute Confirmations

Last updated: 15/02/2026

REFUND POLICY

  • Full refund: 48h+
  • 50%: 24–48h
  • No refund: <24h
  • Airport disruption: refund or reschedule
  • Duplicate booking: full refund

Contact

If you have any questions about our Returns and Refunds Policy, please contact us: team@firstpassairport.com